How the MakerOS platform helps 3D printing companies collaborate and handle workflows

MakerOS is a web-based collaboration platform designed for digital fabrication and 3D printing corporations, and their purchasers. The corporate gives a completely built-in software program platform consolidating the instruments wanted for 3D printing enterprises to handle their day-to-day operations. Purchasers then again, use the MakerOS software program as a web-based hub to speak with the 3D printing agency in query; on this sense the software program facilitates collaboration.

Based in 2015, a lot of corporations have since benefited from utilizing the MakerOS web-based software program to enhance their shopper workflows, and improve their earnings. The corporate’s purchasers have ranged from solo entrepreneurs simply starting within the 3D printing business, to SMEs with a handful of machines, and at last massive innovation labs and makerspaces.

Examples of those purchasers embody the likes of Roboto.NYC, based mostly in Brooklyn; mHUB, headquartered in Chicago; and Imaginative and prescient Miner, an organization based mostly in Irvine, California, that gives industrial 3D printing providers. Every of those companies have leveraged the MakerOS software program platform to enhance shopper workflows, handle orders, and improve income within the course of. Rob Lent, VP and Co-Founding father of Imaginative and prescient Miner states that  “At Imaginative and prescient Miner, we get a whole lot of job submissions – MakerOS has helped us manage all the things, keep on high of shopper communication, and see the statistics of our service over time.” 

“It’s additionally elevated the standard of how we course of orders, which has translated on to extra orders being processed.”

MakerOS project management. Photo via MakerOS.MakerOS undertaking administration. Picture by way of MakerOS.

The origins of MakerOS

The MakerOS software program options a lot of instruments for 3D printing corporations to leverage to handle their day-to-day operations and full initiatives extra effectively. This features a Public Autoquoter software (PAQ), a web-based 3D viewer, a file sharing and messaging portal, a list supervisor, and a cost portal. Altogether it creates a set of built-in instruments designed to optimize undertaking workflows. 

The corporate initially started when its founder and present CEO, Mike Moceri, grew annoyed from coping with purchasers and managing the workflow of initiatives whereas he ran a 3D printing service bureau in Chicago again in 2013. These points have been exacerbated, he explains, when the corporate acquired an order to print roughly 15,000 particular person elements for a toy line. Moceri and his staff charged lower than $1 per cubic centimeter printing in PLA and Nylon PA12 for the job on the time. Nonetheless, years later Moceri realized that they have been vastly underpaid for the work his firm had completed: “The undertaking ended up being a really difficult one, and after a while gaining extra expertise through the years, I spotted that, contemplating how immensely giant the job was, we must always have priced about 70% greater than what we initially quoted.”

As such, Moceri then went on to launch MakerOS in 2015, aiming to assist 3D printing and fabrication corporations higher handle initiatives, together with the right way to quote and worth them for various applied sciences and supplies

The MakerOS Public Autoquoter tool. Photo via MakerOS.The MakerOS Public Autoquoter software. Picture by way of MakerOS.

Some great benefits of the MakerOS platform

When designing the software program platform, the MakerOS staff recognized that many of the instruments wanted for 3D printing corporations to function and handle undertaking and shopper workflows, which incorporates quoting methods, on-line 3D viewers, on-line file internet hosting providers and extra, have been dispersed throughout many various, expensive platforms. Nonetheless, every of the instruments are essential to facilitate collaboration and communication, resulting in profitable initiatives.

MakerOS due to this fact set about consolidating these instruments into one platform for digital fabrication and 3D printing corporations to leverage. The software program, which customers work together with by a web-based dashboard, is white-labeled and thus absolutely customizable, permitting corporations to match it with their branding. Moreover, because the platform relies on-line, the software program allows managers to remotely handle each purchasers and groups, from residence.

Its options embody the PAQ, an automatic quoting system which may be personalized so managers can set guidelines to control which quoted initiatives may be instantly paid for and which of them want handbook overview. The PAQ can also be built-in with the opposite instruments on the MakerOS platform, which incorporates the stock supervisor, on-line 3D viewer, and shopper communication hub. This permits the shopper’s quote to simply alter to the undertaking workflow, due to this fact easing the administration technique of the undertaking. 

MakerOS Calculator tool on a tablet. Photo via MakerOS.MakerOS Calculator software on a pill. Picture by way of MakerOS.

An instance of an organization that has benefited from the undertaking administration and shopper workflow provided by MakerOS’ collaboration platform is Imaginative and prescient Miner. The agency receives common orders for 3D printed PEEK, PEKK, ULTEM and carbon fiber composites elements for speedy prototyping, low-volume manufacturing, and R&D initiatives. It opted to make use of MakerOS to assist manage its initiatives and sustain with shopper communication: “Over the past 10 months we’ve tried a number of different methods, however landed again on MakerOS every time due to the way in which it manages jobs. The interface of MakerOS and the communication from their staff has made figuring issues out straightforward,” provides Rob Lent.

Roboto.NYC, a design and fabrication store specializing in 3D printing, 3D scanning, laser engraving/reducing, CAD and mannequin making, has additionally taken benefit of the MakerOS platform. The corporate has used the software program to cut back its improvement cycle whereas rising its income inside the first yr of utilizing the software program: “In lower than a yr of implementing MakerOS, we noticed our income develop ten-fold and our common improvement cycle went from three weeks to simply 4 days,” feedback Aljosa & Rob, Co-Founders of Roboto.NYC.

Lastly, mHUB, an incubator centered on bodily product improvement and manufacturing, additionally makes use of the MakerOS software program to handle its 3D printing machines and jobs. In its incubator, the corporate homes a devoted 3D printing lab with Polyjet, SLS, SLA, FDM, and Steel methods that any of its members can use for product improvement. It at present has 273 members, with 937 merchandise launched. Nonetheless, managing all these initiatives, and figuring out which member makes use of the machine at a given date and time, proved troublesome. Utilizing the MakerOS software program allowed the agency to raised handle its 3D printing jobs by the dashboard,which allowed mHUB to overview, settle for, and course of requests from every member firm. 

“We might by no means have found out the right way to handle orders from our members. It could have value us a fortune to do it on our personal,” explains John Welin, Store Supervisor of mHUB.

In case you’d like a greater course of for quoting and taking over orders, in addition to much less overhead and elevated income, request a free demo of MakerOS. Take a look at the software program and expertise the advantages without charge – your first 30 days with the MakerOS are free.

The nominations for the 2020 3D Printing Business Awards are actually open. Who do you suppose ought to make the shortlists for this yr’s present? Have your say now. 

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Featured picture exhibits MakerOS Calculator software on a pill. Picture by way of MakerOS.

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