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Bambu 3D Printer Recall: Customers can either receive a full refund and voucher or wait for replacement parts and compensation

Bambu 3D Printer Recall: Customers can either receive a full refund and voucher or wait for replacement parts and compensation

Bambu has issued a recall for the A1 (symbolic image, Bambu)

Bambu recalls a 3D printer. Users should shut it down immediately and not continue to use it under any circumstances. The manufacturer has decided to take a very drastic step, but users can still wait.

Bambu has several 3D printers on offer, including the Bambu Lab A1 from last year. The company has now announced a recall of the A1 due to a possible electrical malfunction related to the heated bed cable. According to the manufacturer, only 0.1% of all A1 models are affected by this error.

Unfortunately, Bambu has stated that the cause of the error is not fully understood. In some cases, the cable is said to have been damaged during printer installation, but in other cases the error has nothing to do with installation issues. The recall therefore affects all A1 printers and not just certain batches; A batch-related recall is the method of choice if the problems can be traced back to defective batches of cables purchased, for example.

Bambu recommends that all users stop using the 3D printer immediately. Users can currently choose between two offers. The printer can be returned regardless of its condition and customers will receive a full refund. Shipping costs are also covered and customers can also receive an $80 voucher for the Bambu Store if they wish. A new version of the A1 will be released in May.

Customers can also wait until the end of March, when an improved heated bed is expected to be available. Customers will receive a $120 voucher for the heated bed to purchase accessories or supplies. Affected customers are then recommended to report on a corresponding page.

Possible alternatives: Buy the Creality Ender 3 or the ELEGOO Neptune 3 Pro on Amazon.

Silvio Werner

I have been working as a journalist for over 10 years, most of them in the technology sector. I have worked for Tom’s Hardware and ComputerBase, among others, and have been working for Notebookcheck since 2017. My current focus is particularly on mini PCs and single-board computers like the Raspberry Pi – compact systems with a lot of potential. I also have a soft spot for wearables of all kinds, especially smartwatches. My main job is as a laboratory engineer, which is why I am no stranger to scientific relationships or the interpretation of complex measurements.

Jacob FischerTranslator: Jacob Fisher – Translator – 691 articles published on Notebookcheck since 2022

Growing up in regional Australia, I was introduced to computers in my early teens after a broken leg suffered in a soccer game temporarily forced me to live mostly indoors. Soon after, I was building my own systems. I now live in Germany after moving here in 2014, where I study philosophy and anthropology. I am particularly fascinated by how computer technology has fundamentally and dramatically changed human culture and how it continues to do so.

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